Software Management Systems (SMS) that are often used together to streamline operations and improve efficiency.

WMS (Warehouse Management System):

Focuses on managing and optimizing warehouse operations.

Tracks inventory, manages storage locations, and controls the movement of goods within the warehouse.

Features include:

Inventory tracking: Real-time visibility of inventory levels and locations.

Order fulfillment: Efficiently processing and fulfilling customer orders.

Put-away and picking: Optimizing the storage and retrieval of goods.

Cycle counting: Regularly verifying inventory accuracy.

Receiving and shipping: Managing the flow of goods into and out of the warehouse.

Statement of Work (SOW): Warehouse Management System (WMS) Integration with Shopify and Marketplace Expansion

1. Project Objective The primary objective of this project is to implement a robust Warehouse Management System (WMS) that seamlessly integrates with Shopify to optimize order fulfillment, inventory management, and shipping operations. Additionally, the system should be designed to accommodate future expansion into a marketplace model with multiple partners and suppliers.

2. Scope of Work

2.1 Phase 1: Shopify Integration and Routing Plugin

  • Shopify Integration:
    • Integrate Shopify with a custom routing plugin to distribute orders to the appropriate warehouses based on inventory levels, shipping costs, and other relevant factors.
    • Configure Shopify to calculate shipping costs using Alpine’s shipping calculation plugin, taking into account virtual warehouse inventory and physical warehouse capabilities.
  • Inventory Management:
    • Implement a virtual warehouse inventory system to aggregate inventory from multiple physical warehouses.
    • Synchronize inventory levels between Shopify and the virtual warehouse at regular intervals.
    • Deduct inventory from the virtual warehouse upon order fulfillment confirmation from physical warehouses.
  • Order Management:
    • Process orders efficiently, including order splitting, routing, and assignment to specific warehouses.
    • Generate accurate pick/pack lists and shipping labels.
    • Update Shopify with shipment status and tracking information.

2.2 Phase 2: DnD Warehouse Integration

  • Database Migration:
    • Migrate DnD’s inventory database to AWS for improved scalability and security.
    • Establish an API for real-time inventory synchronization between the WMS and Shopify.
  • Warehouse Operations:
    • Implement workflows for receiving, put-away, picking, packing, and shipping.
    • Integrate warehouse management systems with the WMS for efficient operations.

2.3 Phase 3: Partner Onboarding

  • Partner Integration:
    • Develop a partner portal for onboarding new partners and managing their inventory and order fulfillment.
    • Implement secure communication protocols to exchange order and inventory data with partners.
    • Monitor partner performance and provide feedback to improve service levels.

3. System Requirements

Flexibility to accommodate future business needs
Functional Requirements:

Real-time inventory tracking and synchronization

Efficient order processing and fulfillment

Accurate shipping cost calculation and label generation

Seamless integration with Shopify and partner systems

Robust security measures to protect sensitive data

Non-Functional Requirements:

High performance and scalability

Reliability and availability

User-friendly interface for warehouse staff